ISO Certification services offer added-value Certification Audits from IQC AUSTRIA to obtain the ISO certificate of the desired discipline
- Organizational System Certification
- Professional Individual Certification
1. Organizational System Certification
Certification is a valuable fact to deliver proof by illustrating that your services meet client desires and fulfill specific requirements. Certification may be a legitimate or legally binding requirement for a few businesses. In about all corporate, certifications make a better level of security, confidence, and increment performance. Our auditors have specific educational knowledge plus the principles of an optimal management system, besides, they are well-trained to deliver an added-value service focusing on considering the client requirements and enhancing the performance.
IQC AUSTRIA is our certification body and partner, headquartered in Vienna, Austria, providing management system certification services to the educational & service sectors all over the world.
IQC AUSTRIA audits the management systems of the customer organization to determine compliance with the relevant standards and to provide value-added reports to encourage both corrective actions (if necessary) and opportunities for improvement. The portfolio of our certification services includes the following standards:
ISO 21001:2018 EDUCATIONAL ORGANIZATIONS — MANAGEMENT SYSTEMS FOR EDUCATIONAL ORGANIZATIONS — REQUIREMENTS WITH GUIDANCE FOR USE – ISO 29994:2021 EDUCATION AND LEARNING SERVICES — REQUIREMENTS FOR DISTANCE LEARNING ISO/IEC 22602:2019 INFORMATION TECHNOLOGY — LEARNING, EDUCATION, AND TRAINING — COMPETENCY MODELS EXPRESSED IN MLR – ISO 29993:2017 LEARNING SERVICES OUTSIDE FORMAL EDUCATION — SERVICE REQUIREMENTS
Our hands-on and friendly audit team gains a deep understanding of your business in the first stage, its strategic direction, context, risks, and service delivery processes to ensure a customer-centric perspective for the benefit of customers, employees, and broader stakeholders.
The procedure for an ISO certification
The process of certification by IQC AUSTRIA follows a clear plan.
On this page, we will introduce you to the steps you need to take to get to the certification audit and obtain the ISO certificate in the desired discipline.
Step 1: Initial audit Part 1
System check and start requirement
In the first step of the process of certification, your IQC AUSTRIA auditor considers the structure of your management system, the manual in the form you deliver, the process landscape, and the sequence and interaction of your processes.
In discussion with your management, they kindly let us know about the orientation of your company, and we develop a thorough understanding of the strengths and weaknesses of your organization. This is how we identify the potential for improvement that offers you a real competitive advantage. In addition, we look at your (preliminary) Management Review and your internal audits. With the corporate goals, we take this information into account in the next audit step.
After closing this step and gaining an in-depth understanding of your processes, procedures, and work instructions, we will determine the further course of the audit with you. You have the opportunity to fix potential vulnerabilities until the next audit step.
Step 2: Initial audit Part 2
In the second step of the certification process, we audit how you have implemented the requirements for your management system. At a certain audit scope, we will put together a suitable auditing team. You will learn about this from us in advance so that you can plan accordingly,
Initially, we interview the management. Current issues flow directly into the audit. We then audit the parts of the management system that provide basic information. We will look at the practical application on-site.
Finally, we provide you with a comprehensive audit report with a summary for your management. If there are no deviations, you will receive an internationally recognized certificate that is valid for three years. If deviations are detected, they must be appropriately processed so that you receive your certificate after the re-audit.
Step 3: Surveillance audit
Maintaining the certification
At the latest twelve months after completion of the initial audit, an audit of parts of your management system will take place. Shorter intervals of nine or six months are possible. Finally, you will again receive the audit report with a summary for your management.
IQC AUSTRIA Tip: The Surveillance audits should primarily serve your company. Your auditor will focus on critical issues such as customer satisfaction or the impact of your management system on your business results. Their goals, as well as current issues, are central to the audit process.
Step 4: Last Surveillance Audit / Focus audit
Your future planning
In the last audit before the recertification (focus audit), we bundle the results for your management: How has your management system developed since the initial audit? What progress has been made? In doing so, we take the focal points of your corporate strategy into account.
The results for future planning are considered in the audit planning. On this basis, you can successfully start a new certification cycle (recertification) over three years. The certification process starts again.
The audit report provides a simple overview of possible strengths and weaknesses. Your IQC AUSTRIA Auditor also points out the potential for improvement.
The Workflow of our certification process:
- Application – tell us what you need, and we review your application and approve
- Proposal & Contract – we give you a proposal detailing the cost and time involved in a formal assessment.
- Meet your assessment team – we assign you a dedicated Customer Relations Responsible.
- Pre-Audit – optional pre-assessment identifies any omissions or weaknesses that need resolving.
- Audit – this comprises several stages, depending on the chosen standard.
- Certification – issues the international ISO Certificate, clearly outlining the scope of your certification.
- Compliance – Customer Relations Responsible will carry out ongoing assessments to support your continual improvement activities.
2. Professional Individual Certification
- Board directors
- HR practitioners
- HR quality auditors
- Consultant Etc.